Shipping Policy

Priority Shipping on Every Order

Priority shipping is standard on all orders at no additional cost. You do not need to select an upgrade or pay extra to receive it. This applies regardless of order size, from a single pallet to a full truckload.

Where Orders Ship From

All orders ship from our USA warehouse via standard freight carrier service. Every order includes professional freight packaging and tracking, so you can follow your shipment from dispatch to delivery.

Delivery Timelines

Delivery timelines vary based on your location within the United States. Because pallets ship via freight rather than small parcel carriers, transit times can differ from standard package delivery, and we recommend planning your listing schedule around freight timelines rather than small-parcel expectations.

Local Pickup

Standard pallet orders are shipped only. There is no local pickup or warehouse visits available for standard orders under any circumstance. The only exception is full truckload or multi-truckload orders, where pickup arrangements can be discussed directly with our logistics team by contacting sales@mediumvioletred-hornet-837068.hostingersite.com before placing the order.

International and Out-of-State Orders

We ship within the United States. Buyers ordering for delivery outside the United States are solely responsible for any duties or import obligations tied to their shipment.

Refund and Return Policy

Our Manifest-Match Guarantee

Every pallet is backed by a manifest-match guarantee rather than a general return-for-any-reason policy. If the actual condition or quantity of your shipment does not match what was published in that pallet’s manifest, you can request a return or refund.

Return Window

You have 30 days from the date of delivery to request a return or refund under the manifest-match guarantee.

What Is Not Covered

Pallets that arrive matching their published manifest are sold as-is and are not eligible for return. Liquidation apparel and cosmetics naturally vary piece to piece within the condition categories disclosed in each manifest, and that variation on its own does not qualify for a refund.

How to Request a Return or Refund

Contact our team at sales@mediumvioletred-hornet-837068.hostingersite.com within 30 days of delivery. Include your order details and a description of how the shipment differs from the published manifest. We’ll review the claim against that pallet’s manifest and work through next steps with you directly.

Full Truckload Orders

Truckload and multi-truckload orders are handled directly with our logistics team, including any shipping or return terms specific to that scale of order. Contact sales@mediumvioletred-hornet-837068.hostingersite.com before placing a truckload order to confirm terms.

Frequently Asked Questions

Do I have to pay extra for priority shipping?

No. Priority shipping is standard on every order at no additional cost.

How long will my order take to arrive?

Delivery timelines vary by your location within the United States, since orders ship via freight carrier rather than standard parcel shipping.

Can I pick up my order instead of having it shipped?

Only for full truckload orders, arranged directly with our logistics team. Standard pallet orders are shipped only.

What qualifies for a refund?

Only cases where the pallet’s actual condition or quantity doesn’t match its published manifest. This is not a buyer’s-remorse return policy.

How long do I have to request a refund?

30 days from the date of delivery.

What if I just don’t like what I received, even though it matches the manifest?

Pallets that match their published manifest are final sale and not eligible for return, since condition naturally varies within the disclosed categories for liquidation inventory.

Who do I contact for a shipping or refund issue?

Email sales@mediumvioletred-hornet-837068.hostingersite.com with your order details and a description of the issue.

Legal Disclaimer

This page describes trendywholesaleclothings.com’s shipping and refund policies as of the date of publication. Policies may be updated at any time, and the most current version published on this page governs. Manifest-match refund requests are evaluated against the specific manifest published for that pallet at the time of purchase. Nothing on this page constitutes a legal guarantee beyond the terms stated here.

trendywholesaleclothings.com sales@mediumvioletred-hornet-837068.hostingersite.com 777 NW 72nd Ave Ste 2133, Miami, FL 33126, United States